EthanMedia Status - Disruption to EthanMedia Edge Platform – Incident details

All systems operational

Disruption to EthanMedia Edge Platform

Resolved
Major outage
Started 6 months agoLasted 6 minutes

Affected

EthanMedia Systems

Major outage from 8:29 AM to 8:32 AM, Degraded performance from 8:29 AM to 8:32 AM, Operational from 8:29 AM to 8:35 AM, Major outage from 8:32 AM to 8:35 AM, Degraded performance from 8:32 AM to 8:35 AM

EthanMedia Dashboard (myservices)

Major outage from 8:29 AM to 8:35 AM

Billing & EthanMedia Payments

Operational from 8:29 AM to 8:35 AM

EthanMedia Analytics

Degraded performance from 8:29 AM to 8:35 AM

EthanMedia Forms & LeadGen

Major outage from 8:29 AM to 8:35 AM

EthanMedia Edge Platform

Major outage from 8:29 AM to 8:32 AM, Operational from 8:29 AM to 8:35 AM, Major outage from 8:32 AM to 8:35 AM

Updates
  • Update
    UTC
    Update

    This issue has been resolved. A faulty software update caused a loop in a critical root function within the content delivery partition of the Edge Platform.

  • Resolved
    UTC
    Resolved

    This issue has been resolved. A faulty software update caused a loop in a critical root function within the content delivery partition of the Edge Platform.

  • Update
    UTC
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.