EthanMedia Status - Notice history

All systems operational

Operational

EthanMedia Dashboard (myservices) - Operational

Billing & EthanMedia Payments - Operational

EthanMedia Analytics - Operational

EthanMedia Forms & LeadGen - Operational

Operational

Web Hosting (EthanMedia CDN) - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

DNS Services - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

SuperStore Core - Operational

Operational

Virginia, U.S - Operational

Paris, France - Operational

Singapore - Operational

Sydney, Australia - Operational

EthanMedia Support - Operational

Notice history

Sep 2023

CORS Issue - Firefox 117.0
  • Resolved
    Resolved

    This issue has been resolved.

  • Investigating
    Investigating

    We are actively addressing a CORS issue that is impacting users of Firefox (version 117.0.*) on MacOS. Our team is collaborating closely with external partners to resolve this issue promptly.

Disruption to Our ISP Network
  • Resolved
    Resolved

    This issue has been resolved, we are sorry for any inconvenience caused.

  • Monitoring
    Monitoring

    We implemented a hot fix to our ISP nodes.

    We will continue to monitor this closely.

    All nodes are pinging back to our requests.

  • Update
    Update

    Our team is working on this issue, please bear with us.

    We will continue to provide updates, as soon as we can.

  • Identified
    Identified

    We have identified the software bug that is affecting the operation of our ISP nodes, we are working quickly to resolve this issue.

  • Investigating
    Investigating

    We are currently investigating an issue with our ISP Network.

    All ISP nodes are affected. All edge services are still operational, however, for ISP regions, requests may take longer.

Network Connectivity Issues - India
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    Our Network in India has been fully restored, we will continue to monitor the network closely for the next 12 hours.

  • Update
    Update

    We are currently still investigating this issue.

    All cloud services will continue to work, as long as you have internet access. it way be slower however, as requests are re-routed to the nearest international server/POP.

  • Investigating
    Investigating

    We are currently investigating an issue with our Tier 1 upstream provider In India, mostly affecting the Mumbai region.

    We will continue to provide updates via our System Status channel.

Aug 2023

No notices reported this month

Jul 2023

EthanMedia DNS - Optimizing Systems
  • Resolved
    Resolved

    All Done. We have added a failover system to our DNS Systems, ensuring out network will still be up and running during an unlikely outage.

    Currently, everything seems to be up and running.
    If you would like to check for yourself, you can also check here: (https://ping.ethanmedia.co)

  • Monitoring
    Monitoring

    We are currently adjusting and implementing optimizations to the DNS Systems that run 'EthanMedia Cloud DNS'. expect degraded performance for about 15 minutes.

    Sorry for any inconvenience.

Issue with Allocating SSL certificates - Cloud CDN
  • Resolved
    Resolved

    This incident has been resolved. The root cause, was an issue with the connection to the Let’s Encrypt API servers.

  • Investigating
    Investigating

    We are currently investigating an issue with new SSL certificates.

    Currently, when you attempt to issue a Certificate it will fail.

SSL Issues - Cloud CDN
  • Resolved
    Resolved

    This Issue has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

    Please bear with us, sorry for the inconvenience. Affected customers will be contacted directly.

  • Investigating
    Investigating

    We are currently investigating an issue, where Cloud CDN is not serving the assigned SSL Cert. Affecting a small number of sites.

Jul 2023 to Sep 2023

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