EthanMedia Status - Notice history

All systems operational

Operational

EthanMedia Dashboard (myservices) - Operational

Billing & EthanMedia Payments - Operational

EthanMedia Analytics - Operational

EthanMedia Forms & LeadGen - Operational

Operational

Web Hosting (EthanMedia CDN) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

DNS Services - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

SuperStore Core - Operational

Operational

Virginia, U.S - Operational

Paris, France - Operational

Singapore - Operational

Sydney, Australia - Operational

EthanMedia Support - Operational

Notice history

Oct 2023

Edge Services - Accessibility Issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating an issue with our Edge Services and accessing certain products.

Emergency Maintenance - Root DNS Systems
  • Resolved
    Resolved
  • Monitoring
    Monitoring

    All clear, our Root DNS Systems are back in normal state.

    We will continue to monitor closely.

  • Identified
    Identified

    We are currently performing emergency maintenance on our ROOT DNS Systems - you will be unable to make changes to DNS records or create new ones (READ ONLY - NO WRITE). Our systems will still respond to DNS queries during this time.

    Sorry for any inconvenience caused.

Temporary Request Limitations
  • Resolved
    Resolved

    This incident has been resolved, limitations have been removed.

  • Monitoring
    Monitoring

    We are currently limiting requests per IP.

    This should not affect most users.

HTTP/2 Rapid Reset Vulnerability
  • Resolved
    Resolved

    This incident has been resolved.

    Learn more here: https://ethanmedia.notion.site/CVE-2023-44487-19a8a54dc34248b78c8144db12e50d79

  • Monitoring
    Monitoring

    We implemented a fix against the "HTTP/2 Rapid Reset Vulnerability".

    The network has been reverted to its regular state, with no limitations.

  • Identified
    Identified

    We have identified the problem. and applying a fix.

    For now, to protect network integrity, we have limited the amount of requests allowed per IP, this should not be an issue for most users.

  • Investigating
    Investigating

    We are currently investigating a large amount of unusual requests hitting our network.

5xx Errors - Atlanta, U.S. (Cloud CDN Ultra)
  • Resolved
    Resolved

    This issue has been resolved. All connected ISP nodes reliant on Atlanta are operational.

    This case has been closed.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating an issue affecting the Atlanta region and connected ISP Nodes. Users may be unable to access our Cloud CDN Ultra Network in the Atlanta region.

    *Not affecting Cloud CDN/Edge Network

    Issue recorded @ 11:48PM Local Atlanta Time

Sep 2023

CORS Issue - Firefox 117.0
  • Resolved
    Resolved

    This issue has been resolved.

  • Investigating
    Investigating

    We are actively addressing a CORS issue that is impacting users of Firefox (version 117.0.*) on MacOS. Our team is collaborating closely with external partners to resolve this issue promptly.

Disruption to Our ISP Network
  • Resolved
    Resolved

    This issue has been resolved, we are sorry for any inconvenience caused.

  • Monitoring
    Monitoring

    We implemented a hot fix to our ISP nodes.

    We will continue to monitor this closely.

    All nodes are pinging back to our requests.

  • Update
    Update

    Our team is working on this issue, please bear with us.

    We will continue to provide updates, as soon as we can.

  • Identified
    Identified

    We have identified the software bug that is affecting the operation of our ISP nodes, we are working quickly to resolve this issue.

  • Investigating
    Investigating

    We are currently investigating an issue with our ISP Network.

    All ISP nodes are affected. All edge services are still operational, however, for ISP regions, requests may take longer.

Network Connectivity Issues - India
  • Resolved
    Resolved

    This issue has been resolved.

  • Monitoring
    Monitoring

    Our Network in India has been fully restored, we will continue to monitor the network closely for the next 12 hours.

  • Update
    Update

    We are currently still investigating this issue.

    All cloud services will continue to work, as long as you have internet access. it way be slower however, as requests are re-routed to the nearest international server/POP.

  • Investigating
    Investigating

    We are currently investigating an issue with our Tier 1 upstream provider In India, mostly affecting the Mumbai region.

    We will continue to provide updates via our System Status channel.

Aug 2023

No notices reported this month

Aug 2023 to Oct 2023

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