EthanMedia Status - Notice history

All systems operational

Operational

EthanMedia Dashboard (myservices) - Operational

Billing & EthanMedia Payments - Operational

EthanMedia Analytics - Operational

EthanMedia Forms & LeadGen - Operational

Operational

Web Hosting (EthanMedia CDN) - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

DNS Services - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

SuperStore Core - Operational

Operational

Virginia, U.S - Operational

Paris, France - Operational

Singapore - Operational

Sydney, Australia - Operational

EthanMedia Support - Operational

Notice history

Jul 2023

EthanMedia DNS - Optimizing Systems
  • Resolved
    Resolved

    All Done. We have added a failover system to our DNS Systems, ensuring out network will still be up and running during an unlikely outage.

    Currently, everything seems to be up and running.
    If you would like to check for yourself, you can also check here: (https://ping.ethanmedia.co)

  • Monitoring
    Monitoring

    We are currently adjusting and implementing optimizations to the DNS Systems that run 'EthanMedia Cloud DNS'. expect degraded performance for about 15 minutes.

    Sorry for any inconvenience.

Issue with Allocating SSL certificates - Cloud CDN
  • Resolved
    Resolved

    This incident has been resolved. The root cause, was an issue with the connection to the Let’s Encrypt API servers.

  • Investigating
    Investigating

    We are currently investigating an issue with new SSL certificates.

    Currently, when you attempt to issue a Certificate it will fail.

SSL Issues - Cloud CDN
  • Resolved
    Resolved

    This Issue has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

    Please bear with us, sorry for the inconvenience. Affected customers will be contacted directly.

  • Investigating
    Investigating

    We are currently investigating an issue, where Cloud CDN is not serving the assigned SSL Cert. Affecting a small number of sites.

Jun 2023

No notices reported this month

May 2023

Disruption to Cloud CDN in the New Zealand Region (ap-southeast-2-akl-1 & ap-southeast-2-akl-2)
  • Update
    Update

    We wanted to provide you with an update regarding the recent disruption to our CDN in the New Zealand region. We understand that this disruption may have caused inconvenience, and we appreciate your patience as we worked to resolve the issue.

    We value your business and trust, and we are committed to preventing future disruptions. We are conducting a thorough review of our systems and processes to further enhance the reliability and stability of our services. Your feedback and suggestions are always welcome as we continuously strive to improve.

    If you have any remaining concerns or questions, please reach out to our support team at hey@ethanmedia.co. We are here to address any lingering issues and provide any necessary assistance.

  • Resolved
    Resolved

    After extensive analysis, our team has determined that the disruption to the Cloud CDN in the New Zealand region is due to a network configuration issue. This misconfiguration has resulted in intermittent connectivity problems, increased latency, and degraded performance for users accessing content served through our CDN infrastructure.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    After extensive analysis, our team has determined that the disruption to the Cloud CDN in the New Zealand region is due to a software bug. This software bug has resulted in intermittent connectivity problems. Our team is currently working on a fix.

  • Investigating
    Investigating

    We have received reports of disruptions to our Cloud CDN services in the New Zealand region. Users may experience degraded performance, increased latency, or intermittent connectivity issues when accessing content served through our CDN infrastructure.

    Our team has been alerted and is working diligently to pinpoint the cause of this disruption. We understand the importance of the Cloud CDN service for your business operations, and we are committed to resolving the issue as quickly as possible.

May 2023 to Jul 2023

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